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General
Yes, we personalize rings with engravings of your names, initials, symbols, dates or any other customizations you are planning to get.
We do send a ring sizer so that you can easily measure your ring size at home. You can put in a request and get the correct measurement from the comfort of your home.
In case you want to get your product size changed due to any unforeseen circumstances, Single Stone is happy to offer resizing services for most of the products*.
Yes, we offer worldwide shipping.
We offer complete flexibility to our customers for getting any design changes post booking.
Yes, of course! We can assist you in planning and executing a surprise proposal if communicated beforehand.
Yes. We can send you additional images if you are interested in seeing our products from a different angle, or if you would like to see multiple products together.
Yes, we do provide a IGI certificate of diamond; IGI stands for International Gemological Institute which is accepted globally and ensures diamond quality and authenticity.
Yes. We provide 100% customization allowing you to design your own product from scratch.
Yes, we can incorporate any design, settings or metal changes as per your requirement. For metals, we offer the majority of our products in 14k Gold (white, rose and yellow).
Order, Shipping & Returns
Yes, we have qualified diamond experts on board. Book a free consultation and get help with designs and details of diamonds from the comfort of your home.
Most of our pieces are made to order. It usually takes 2-3 weeks depending on the production schedule of that item. "Please note- In certain cases we could expedite some orders, depending on your requirements if communicated."
Yes, all our shipping is insured and shipped via reputed courier partners like FedEx for International shipping and Sequel logistics or BVC Logistics for Domestic Orders.
Yes, we offer 15 day easy returns, so that you can make sure your purchase is just right. If for any reason you are not satisfied with your purchase, simply return it within 15 days for an exchange or full refund. We take pride that our rings are crafted with exceptional standards as to remain committed to fulfilling your expectations - without compromise.
Payments and After Service
Yes, we offer financing options for all products listed on our website.
You can make payments through credit/ debit card (Visa, MasterCard and American Express), UPI and net banking.
To give your product a long and happy life we provide complimentary cleaning services to make sure it stays as good as new.
All About Diamonds
We source our diamonds directly from the manufacturers that polish the stones.
With IGI certified diamonds, VVS (Very slightly included), VS, SI are considered to be eye clean.
Anything below SI isn’t recommended since positions of clarity characteristics are eye clean till SI.
Get in touch with our diamond experts for more details.
Yes, we do provide a IGI certificate of diamond; IGI stands for International Gemological Institute which is accepted globally and ensures diamond quality and authenticity.
